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2024 ACURA ZDX — Complaint #2178593

Open-data reference.

NHTSA Complaint about UNKNOWN OR OTHER filed February 19, 2026

NHTSA complaint #2178593 (ODI reference 11719148) concerns a 2024 ACURA ZDX and was filed on February 19, 2026. The owner reports the failure occurred on February 15, 2026. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as unknown or other, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same ACURA ZDX cohort independently describe similar unknown or other failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 ACURA ZDX shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2024 ACURA ZDX
Component
UNKNOWN OR OTHER
State
New York

Complaint Description

On Sunday, February 15th at approximately 9:00 AM EST, I took my vehicle to Wash Co Car Wash (1020 Dolsontown Road, Middletown, NY 10940). This was the first and only time I have taken this vehicle through a car wash since beginning my lease in July 2025. It is important to note that this specific car wash is one for which my local Acura dealership provides service coupons during routine maintenance visits. As a loyal Acura customer, this reasonably implied that the facility is appropriate and safe for Acura vehicles. While inside the automatic wash tunnel, the roof-mounted shark-fin antenna assembly detached completely. There were no prior issues, no visible damage, and no warning signs before entering the wash. The following day, February 16th, I brought the vehicle to my local Acura dealership for inspection. After diagnostics, I was presented with an estimated $1,700 repair cost. This incident is particularly concerning because it is not the first issue I have experienced with

Complaint Details

NHTSA Complaint ID 2178593
ODI Number 11719148
Date Filed February 19, 2026
Failure Date February 15, 2026
VIN 4W5KHNRL7RZ

Similar UNKNOWN OR OTHER Complaints for 2024 ACURA ZDX

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.