2020 BUICK ENCLAVE — Complaint #2178451
Open-data reference.
NHTSA Complaint about ENGINE filed February 19, 2026
NHTSA complaint #2178451 (ODI reference 11719053) concerns a 2020 BUICK ENCLAVE and was filed on February 19, 2026. The owner reports the failure occurred on February 19, 2026. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as engine, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK ENCLAVE cohort independently describe similar engine failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 BUICK ENCLAVE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Dear NHTSA Safety Team, I am submitting a formal safety complaint regarding my 2020 Buick Enclave (VIN: [XXX] ). My vehicle has experienced repeated engine shutdowns while driving, creating a serious safety hazard. Vehicle & Incident Details: * Make/Model/Year: 2020 Buick Enclave * VIN: [XXX] * Mileage: ~116,834 miles (purchased at ~62,000 miles, used) * Purchase Date: [Insert Month/Year] * Dealer: Kyle Durrence Claxton Dealership Repair History: * First repair attempt: TPMS system * Second repair attempt: Connector assembly block * Total out-of-pocket spent: $4,000+ * Despite these repairs, the vehicle continues to shut off unexpectedly while driving. Safety Impact: * Engine shuts off while the vehicle is in motion, creating a risk of collision. * Vehicle is my only mode of transportation. * Dealership has not provided a loaner vehicle. Additional Concerns: * I have discovered forged signatures on my original finance/loan paperwork from the dealership, which I previously reported to
Complaint Details
| NHTSA Complaint ID | 2178451 |
| ODI Number | 11719053 |
| Date Filed | February 19, 2026 |
| Failure Date | February 19, 2026 |
| VIN | 5GAERBKW0LJ |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.