2020 BUICK ENCLAVE — Complaint #2134513
Open-data reference.
NHTSA Complaint about ENGINE filed September 27, 2025
NHTSA complaint #2134513 (ODI reference 11690090) concerns a 2020 BUICK ENCLAVE and was filed on September 27, 2025. The owner reports the failure occurred on September 26, 2025. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as engine, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK ENCLAVE cohort independently describe similar engine failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 BUICK ENCLAVE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I came to a stop in the left turn lane at an intersection with a red light with the car in drive and my foot engaged on the brake to wait for the light to turn green. The car suddenly and completely died and all power was shut down. I was not able to engage the hazards. It was dark outside and I was afraid cars behind me would hit me. It was an incredibly dangerous situation with no warning. I exited the vehicle and got to the side of the road. The police arrived and were able to push the car to the side of the road as well. I opened the hood and checked the negative battery terminal and upon pulling the lever, the power came back on. We have an appointment at a GM dealership on Monday to fix the issue to ensure we are not put at risk again.
Complaint Details
| NHTSA Complaint ID | 2134513 |
| ODI Number | 11690090 |
| Date Filed | September 27, 2025 |
| Failure Date | September 26, 2025 |
| VIN | 5GAEVAKW7LJ |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.