2024 MAZDA CX-90 — Complaint #2175733
Open-data reference.
NHTSA Complaint about STEERING filed February 11, 2026
NHTSA complaint #2175733 (ODI reference 11717244) concerns a 2024 MAZDA CX-90 and was filed on February 11, 2026. The owner reports the failure occurred on February 1, 2026. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as steering, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MAZDA CX-90 cohort independently describe similar steering failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 MAZDA CX-90 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
All of a sudden I have experienced sticky steering every time I turn the wheel it does not come back by itself, so need some effort to push it back. Mazda dealership service inspected the car and informed that they already put the order for the part, but it will take around 3 months to get it from mazda. I am not thinking to wait 3 months to get the car repaired. It is basically a new car with 25k miles and costed around $ 60K. I don't understand why they don't have available parts if they know about the issue since the beginning.
Complaint Details
| NHTSA Complaint ID | 2175733 |
| ODI Number | 11717244 |
| Date Filed | February 11, 2026 |
| Failure Date | February 1, 2026 |
| VIN | JM3KKEHDXR1 |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.