2017 TOYOTA SIENNA — Complaint #2160276
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:DOORS:LATCH filed December 24, 2025
NHTSA complaint #2160276 (ODI reference 11706963) concerns a 2017 TOYOTA SIENNA and was filed on December 24, 2025. The owner reports the failure occurred on December 31, 1969. The report was geocoded to Oregon based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:doors:latch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA SIENNA cohort independently describe similar latches/locks/linkages:doors:latch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 TOYOTA SIENNA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The drivers side sliding door when on the power on, it will either not catch when opening or not shut when you are trying to shut it. You can be in the door way and it will shut on you by itself. You have to physically stop it or pull it shut. I have taken it in the past to the local Toyota dealership, when it was under warranty, multiple times. They don't see anything wrong, or cannot explain it but have replaced the sensor multiple times. It will be ok for a while and then start again. I sometimes wonder if cold weather affects it but there is no rhythm or reason to it. I am scared to have children or my parents use this door and if I turn off the power to it, it is very hard to use the door because it is so heavy. There are no warning lights, messages, or signals of any kind.
Complaint Details
| NHTSA Complaint ID | 2160276 |
| ODI Number | 11706963 |
| Date Filed | December 24, 2025 |
| Failure Date | December 31, 1969 |
| VIN | 5TDYZ3DC9HS |
Similar LATCHES/LOCKS/LINKAGES:DOORS:LATCH Complaints for 2017 TOYOTA SIENNA
TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE PASSENGER SIDE SLIDING DOOR OPENED AND FAILED TO LATCH. AS A RESULT, THE DOOR RETRACTED WHILE THE CONTACT'S A
TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE DRIVING, THE WINDSHIELD RESEMBLED A MAGNIFYING GLASS APPROXIMATELY SIX TO EIGHT INCHES ABOVE THE DASHBOARD. THE ISSUE CAUSED THE DRIVER TO EXPERIENCE D
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.