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2017 TOYOTA SIENNA — Complaint #1351986

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NHTSA Complaint about LATCHES/LOCKS/LINKAGES:DOORS:LATCH filed January 27, 2017

NHTSA complaint #1351986 (ODI reference 10948030) concerns a 2017 TOYOTA SIENNA and was filed on January 27, 2017. The owner reports the failure occurred on January 12, 2017. The vehicle had 1,800 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:doors:latch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA SIENNA cohort independently describe similar latches/locks/linkages:doors:latch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 TOYOTA SIENNA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 TOYOTA SIENNA
Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
State
Florida
Mileage
1,800 mi

Complaint Description

TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE DRIVING, THE WINDSHIELD RESEMBLED A MAGNIFYING GLASS APPROXIMATELY SIX TO EIGHT INCHES ABOVE THE DASHBOARD. THE ISSUE CAUSED THE DRIVER TO EXPERIENCE DIZZINESS AND HEADACHES WHILE DRIVING. IN ADDITION, WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD HAD A THIRD DIMENSIONAL MAGNIFYING GLASS, WHICH WAS A MANUFACTURER'S DEFECT THAT COULD NOT BE RECTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800.

Complaint Details

NHTSA Complaint ID 1351986
ODI Number 10948030
Date Filed January 27, 2017
Failure Date January 12, 2017
VIN 5TDXZ3DC6HS

Similar LATCHES/LOCKS/LINKAGES:DOORS:LATCH Complaints for 2017 TOYOTA SIENNA

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.