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2022 TESLA MODEL Y — Complaint #2140940

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NHTSA Complaint about STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR filed October 17, 2025

NHTSA complaint #2140940 (ODI reference 11694211) concerns a 2022 TESLA MODEL Y and was filed on October 17, 2025. The owner reports the failure occurred on July 22, 2025. The vehicle had 42,678 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as structure:body:door:handle:exterior, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL Y cohort independently describe similar structure:body:door:handle:exterior failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 TESLA MODEL Y shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2022 TESLA MODEL Y
Component
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
State
Illinois
Mileage
42,678 mi

Complaint Description

On July 22, 2025, at about 6:30 PM in a western suburb of Illinois, on a hot, humid, sunny evening after my car had sat in direct sun all day, my 2022 Tesla Model Y Long Range (Dual Motor AWD) suffered a total electrical failure. As I walked up, the car unlocked automatically with my phone key as usual. I placed my dog in the back seat, closed that door, and immediately tried to open the driver’s/front door—but it would not open. The phone key failed, and the backup key card at the B-pillar also failed to unlock the car. I then tried resetting and reconnecting my phone key through the Tesla app, but nothing worked. There were no 12-V or low-voltage warnings on the display or app. I could not find a phone number or live help in the Tesla app; my son and I searched YouTube for guidance but could not fix it. My dog was trapped inside in dangerous heat, so I called 911. Police first tried a slim-jim tool without success and then broke the driver’s window to reach in and open the fron

Complaint Details

NHTSA Complaint ID 2140940
ODI Number 11694211
Date Filed October 17, 2025
Failure Date July 22, 2025
VIN 7SAYGDEE1NF

Similar STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR Complaints for 2022 TESLA MODEL Y

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.