2022 TESLA MODEL Y — Complaint #2130915
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR filed September 16, 2025
NHTSA complaint #2130915 (ODI reference 11687672) concerns a 2022 TESLA MODEL Y and was filed on September 16, 2025. The owner reports the failure occurred on July 19, 2025. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as structure:body:door:handle:exterior, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL Y cohort independently describe similar structure:body:door:handle:exterior failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 TESLA MODEL Y shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
on July 19, 2025 my 10-year old daughter entered the back seat and shut the door. When I (her mother) went to get into the drivers door the electricity in the car completely shut down locking my daughter in the vehicle. There were no visible icons or labels showing where the emergency/manual latch was. She was hystercial and heating up quickly. We called Tesla roadside assistance and the agent spent 10-15 minutes explaining how to get out of a Model 3 (we had a model Y). He then proceeded to tell us that he did not know how to advise her how to get out. He told us not to break the window and to search it on Google. when we asked for his name he would not provide it and he displayed hesitation and resistance to connect us with his superior. We explained that he was dealing with a potentially fatal situation and he displayed ZERO sense of urgency or compassion for the situation. We were able get her out of the vehicle after researching it online. But Tesla did not provide any
Complaint Details
| NHTSA Complaint ID | 2130915 |
| ODI Number | 11687672 |
| Date Filed | September 16, 2025 |
| Failure Date | July 19, 2025 |
| VIN | 7SAYGDEF3NF |
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I saw that the US National Highway Traffic Safety Administration is investigating the Tesla Model Y (2021 and over) due to the electronic door handles becoming inoperative. I am happy and relieved to
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.