2022 TESLA MODEL Y — Complaint #2130720
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR filed September 16, 2025
NHTSA complaint #2130720 (ODI reference 11687532) concerns a 2022 TESLA MODEL Y and was filed on September 16, 2025. The owner reports the failure occurred on June 26, 2025. The report was geocoded to South Carolina based on the filer's self-reported location. The affected component is categorized as structure:body:door:handle:exterior, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL Y cohort independently describe similar structure:body:door:handle:exterior failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 TESLA MODEL Y shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I saw that the US National Highway Traffic Safety Administration is investigating the Tesla Model Y (2021 and over) due to the electronic door handles becoming inoperative. I am happy and relieved to see this is being looked into since this recently happened to my vehicle a couple of months ago. The rear passenger side door unlocked initially for me to put by [XXX] old into the car seat but when I went to open the driver's side door, the handles would not open. I tried all other door handles and all were locked. Luckily, I had not shut the door next to my child's car seat yet, otherwise it would've locked my child inside the vehicle. I opened a ticket with Tesla and they sent a technician out. He said the low voltage battery needed to be replaced and when this happens all electric door handles will be unresponsive and locked. However, the vehicle never showed any warning or notification leading up to this. He said when the 12V battery fails, the only way to unlock the unresponsive
Complaint Details
| NHTSA Complaint ID | 2130720 |
| ODI Number | 11687532 |
| Date Filed | September 16, 2025 |
| Failure Date | June 26, 2025 |
| VIN | 7SAYGDEE7NF |
Similar STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR Complaints for 2022 TESLA MODEL Y
On July 22, 2025, at about 6:30 PM in a western suburb of Illinois, on a hot, humid, sunny evening after my car had sat in direct sun all day, my 2022 Tesla Model Y Long Range (Dual Motor AWD) suffere
on July 19, 2025 my 10-year old daughter entered the back seat and shut the door. When I (her mother) went to get into the drivers door the electricity in the car completely shut down locking my daug
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.