2021 FORD EXPLORER — Complaint #2132627
Open-data reference.
NHTSA Complaint about SEATS filed September 22, 2025
NHTSA complaint #2132627 (ODI reference 11688856) concerns a 2021 FORD EXPLORER and was filed on September 22, 2025. The owner reports the failure occurred on October 15, 2024. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as seats, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar seats failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Passenger second row (Captain's) seat is loose, shakes (sometimes violently) and rattles loudly when vehicle is moving (and seat is unoccupied).
Complaint Details
| NHTSA Complaint ID | 2132627 |
| ODI Number | 11688856 |
| Date Filed | September 22, 2025 |
| Failure Date | October 15, 2024 |
| VIN | 1FM5K8GC2MG |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.