2021 FORD EXPLORER — Complaint #2107961
Open-data reference.
NHTSA Complaint about SEATS filed July 8, 2025
NHTSA complaint #2107961 (ODI reference 11672046) concerns a 2021 FORD EXPLORER and was filed on July 8, 2025. The owner reports the failure occurred on June 26, 2025. The vehicle had 80,000 miles on the odometer at the time of the incident. The report was geocoded to Mississippi based on the filer's self-reported location. The affected component is categorized as seats, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar seats failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V393000 (SEATS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, the rear passengerâs seat moved forward unintendedly. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The approximate failure mileage was 80,000. VIN tool confirms parts not available.
Complaint Details
| NHTSA Complaint ID | 2107961 |
| ODI Number | 11672046 |
| Date Filed | July 8, 2025 |
| Failure Date | June 26, 2025 |
| VIN | 1FMSK8FH3MG |
Similar SEATS Complaints for 2021 FORD EXPLORER
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V393000 (SEATS); however, the part to do the recall repair was unavailable. The contact stated that
Passenger second row (Captain's) seat is loose, shakes (sometimes violently) and rattles loudly when vehicle is moving (and seat is unoccupied).
The contact owns a 2021 Ford Explorer. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that the rearview camera image was blank. The con
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The contact owns a 2021 Ford Explorer. The contact stated that the third-row seats were inoperable. The contact stated that the passengerâs and driverâs side seats were frozen in a semi-folded-dow
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.