2011 TOYOTA SIENNA — Complaint #2075205
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:DOORS:LATCH filed March 19, 2025
NHTSA complaint #2075205 (ODI reference 11649207) concerns a 2011 TOYOTA SIENNA and was filed on March 19, 2025. The owner reports the failure occurred on March 18, 2025. The vehicle had 135,000 miles on the odometer at the time of the incident. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:doors:latch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA SIENNA cohort independently describe similar latches/locks/linkages:doors:latch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 TOYOTA SIENNA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2011 Toyota Sienna. The contact stated that while driving 55 MPH, the rear driver's and passenger's power sliding doors failed to latch securely and opened while driving. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V858000 (Structure), but the failure persisted. The vehicle was taken to the dealer, who determined that the power sliding door motor, cable, and door lock actuators needed to be replaced. The dealer had to zip-tie the power sliding doors to keep the doors closed. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 135,000.
Complaint Details
| NHTSA Complaint ID | 2075205 |
| ODI Number | 11649207 |
| Date Filed | March 19, 2025 |
| Failure Date | March 18, 2025 |
| VIN | 5TDKK3DCXBS |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.