2011 TOYOTA SIENNA — Complaint #1938027
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:DOORS:LATCH filed October 24, 2023
NHTSA complaint #1938027 (ODI reference 11551621) concerns a 2011 TOYOTA SIENNA and was filed on October 24, 2023. The owner reports the failure occurred on October 17, 2023. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:doors:latch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA SIENNA cohort independently describe similar latches/locks/linkages:doors:latch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 TOYOTA SIENNA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Passenger slidding door opens while driving . My child was in the back seat & could have been thrown out of the minivan Contacted Toyota recall was fixed Sept 6, 2017. Happened last week again 10/17/23, contacted Toyota and dealership will not do anything customer support program extension ended . This is a Toyota issue should be covered , there was a recall on this issue . Toyota says my responsibility to fix , this is unacceptable, the slidding doors are an issue with Toyota .
Complaint Details
| NHTSA Complaint ID | 1938027 |
| ODI Number | 11551621 |
| Date Filed | October 24, 2023 |
| Failure Date | October 17, 2023 |
| VIN | 5TDKK3DC0BS |
Similar LATCHES/LOCKS/LINKAGES:DOORS:LATCH Complaints for 2011 TOYOTA SIENNA
The contact owns a 2011 Toyota Sienna. The contact stated that the air bag warning light was intermittently illuminated while driving. The contact stated that the warning light turned off while restar
The contact owns a 2011 Toyota Sienna. The contact stated that while driving 55 MPH, the rear driver's and passenger's power sliding doors failed to latch securely and opened while driving. The contac
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE PASSENGER'S SIDE SLIDING DOOR OPENED UNINTENTIONALLY. THE CONTACT CONTACTED DON JOSEPH TOYOTA (111
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING 30 MPH, THE PASSENGER SIDE SLIDING DOOR OPENED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FALMOUTH TOYOTA (290 MACARTHUR BLVD,
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE TURNING A CORNER AT 15 MPH, THE PASSENGER SIDE SLIDING DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A SPR
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.