2021 TESLA MODEL Y — Complaint #2062808
Open-data reference.
NHTSA Complaint about LANE DEPARTURE: ASSIST filed February 5, 2025
NHTSA complaint #2062808 (ODI reference 11640777) concerns a 2021 TESLA MODEL Y and was filed on February 5, 2025. The owner reports the failure occurred on February 3, 2025. The report was geocoded to Iowa based on the filer's self-reported location. The affected component is categorized as lane departure: assist, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL Y cohort independently describe similar lane departure: assist failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 TESLA MODEL Y shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Autopilot suddenly slams on the brakes going [XXX] on [XXX] just north of Ankeny, IA when you hit the underpass at [XXX] [XXX] , [XXX] ). This happens every time for the past year about. No software update has fixed this yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Complaint Details
| NHTSA Complaint ID | 2062808 |
| ODI Number | 11640777 |
| Date Filed | February 5, 2025 |
| Failure Date | February 3, 2025 |
| VIN | 5YJYGDEE8MF |
Similar LANE DEPARTURE: ASSIST Complaints for 2021 TESLA MODEL Y
The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is not a software issue. I checked the service mode and it indicated a malfunction in t
Teslaâs Full Self-Driving (FSD) system has repeatedly demonstrated unsafe behavior in my 2021 Model Y (VIN [XXX] , ~60,184 miles). The issues involve Adaptive Cruise Control, Lane Keeping Assistance
Iâve had to replace the steering rack, upper and lower control arm for the left wheel, entire computer motherboard. I drove the car for less than 70k miles and zero accidents and zero modifications.
When driving on highways the car will jerk the steering wheel and cause the car to turn when the car is in the center of the lane. This causes the driver to counter the force from the steering wheel t
What component or system failed or malfunctioned, and is it available for inspection upon request? System computer. After a Over the Air (OTA) update, most driver assistive functions are inoperative.
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.