2015 JEEP CHEROKEE — Complaint #2043515
Open-data reference.
NHTSA Complaint about POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) filed November 26, 2024
NHTSA complaint #2043515 (ODI reference 11627531) concerns a 2015 JEEP CHEROKEE and was filed on November 26, 2024. The owner reports the failure occurred on June 17, 2024. The vehicle had 91,000 miles on the odometer at the time of the incident. The report was geocoded to New Hampshire based on the filer's self-reported location. The affected component is categorized as power train:transfer case (4-wheel drive), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar power train:transfer case (4-wheel drive) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2015 Jeep Cherokee. The contact stated that the shifter light and the 4WD lights remained illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the lights had illuminated due to the transfer case failure. The contact was informed that the transfer case needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,000. The VIN was not available.
Complaint Details
| NHTSA Complaint ID | 2043515 |
| ODI Number | 11627531 |
| Date Filed | November 26, 2024 |
| Failure Date | June 17, 2024 |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.