2015 JEEP CHEROKEE — Complaint #1895311
Open-data reference.
NHTSA Complaint about POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) filed May 16, 2023
NHTSA complaint #1895311 (ODI reference 11522321) concerns a 2015 JEEP CHEROKEE and was filed on May 16, 2023. The owner reports the failure occurred on April 7, 2023. The vehicle had 90,140 miles on the odometer at the time of the incident. The report was geocoded to Delaware based on the filer's self-reported location. The affected component is categorized as power train:transfer case (4-wheel drive), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar power train:transfer case (4-wheel drive) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2015 Jeep Cherokee. The contact stated that the while driving at approximately 60 MPH, she heard a loud explosion sound and the vehicle slightly lifted off the ground. The contact then stated that she was able to veer the vehicle off the exit while decelerating to approximately 40 MPH. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transfer case had exploded and needed to be replaced. The vehicle was then towed to the dealer where it was diagnosed that the transfer case failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 90,140.
Complaint Details
| NHTSA Complaint ID | 1895311 |
| ODI Number | 11522321 |
| Date Filed | May 16, 2023 |
| Failure Date | April 7, 2023 |
| VIN | 1C4PJMCB3FW |
Similar POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) Complaints for 2015 JEEP CHEROKEE
The contact owns a 2015 Jeep Cherokee. The contact stated that the shifter light and the 4WD lights remained illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was infor
The contact owns a 2015 Jeep Cherokee. The contact stated while driving approximately 40 MPH, the Service AWD and service engine warning lights were illuminated. The contact pulled over to the side of
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.