2015 JEEP CHEROKEE — Complaint #1916732
Open-data reference.
NHTSA Complaint about POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) filed August 7, 2023
NHTSA complaint #1916732 (ODI reference 11536920) concerns a 2015 JEEP CHEROKEE and was filed on August 7, 2023. The owner reports the failure occurred on July 25, 2023. The vehicle had 85,000 miles on the odometer at the time of the incident. The report was geocoded to Colorado based on the filer's self-reported location. The affected component is categorized as power train:transfer case (4-wheel drive), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar power train:transfer case (4-wheel drive) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2015 Jeep Cherokee. The contact stated while driving approximately 40 MPH, the Service AWD and service engine warning lights were illuminated. The contact pulled over to the side of the road. The vehicle was towed to a dealer and the contact was informed that the power transfer unit (PTU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.
Complaint Details
| NHTSA Complaint ID | 1916732 |
| ODI Number | 11536920 |
| Date Filed | August 7, 2023 |
| Failure Date | July 25, 2023 |
| VIN | 1C4PJMCS9FW |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.