2016 KIA OPTIMA — Complaint #2028586
Open-data reference.
NHTSA Complaint about VISIBILITY:POWER WINDOW DEVICES AND CONTROLS filed September 30, 2024
NHTSA complaint #2028586 (ODI reference 11617161) concerns a 2016 KIA OPTIMA and was filed on September 30, 2024. The owner reports the failure occurred on August 30, 2024. The vehicle had 69,600 miles on the odometer at the time of the incident. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as visibility:power window devices and controls, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA OPTIMA cohort independently describe similar visibility:power window devices and controls failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 KIA OPTIMA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Kia Optima. The contact stated that both the driverâs side and passengerâs side windows opened independently without the driver or occupant input, and the windows failed to roll up while depressing the window switches. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 69,600.
Complaint Details
| NHTSA Complaint ID | 2028586 |
| ODI Number | 11617161 |
| Date Filed | September 30, 2024 |
| Failure Date | August 30, 2024 |
| VIN | 5XXGT4L38GG |
Similar VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Complaints for 2016 KIA OPTIMA
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the traction control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Keep Assist, and auto
The contact owns a 2016 Kia Optima. The contact stated that on four occasions while the vehicle was parked and the window switches were depressed on all the windows, the windows failed to roll up or r
The contact owns a 2016 Kia Optima. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine, with the check engine, oil, and battery warning lights illumi
The contact owns a 2016 Kia Optima. The contact stated that the rear passengerâs side window failed to roll up as needed. The contactâs spouse pulled the window up manually. The contact stated tha
Both rear windows, independently and at different times, have needed to have the gear inside the door panel that rolls the windows up and down replaced due to spontaneous stripping and total failure.
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.