2016 KIA OPTIMA — Complaint #2008949
Open-data reference.
NHTSA Complaint about VISIBILITY:POWER WINDOW DEVICES AND CONTROLS filed July 19, 2024
NHTSA complaint #2008949 (ODI reference 11603344) concerns a 2016 KIA OPTIMA and was filed on July 19, 2024. The owner reports the failure occurred on February 18, 2022. The vehicle had 21,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as visibility:power window devices and controls, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA OPTIMA cohort independently describe similar visibility:power window devices and controls failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 KIA OPTIMA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Kia Optima. The contact stated that on four occasions while the vehicle was parked and the window switches were depressed on all the windows, the windows failed to roll up or roll down as intended. The vehicle was taken to a dealer where it was diagnosed that the driver's side window regulator had become dismantled, allowing the glass to move up and down. The contact was informed that the window regulator and panel assembly needed to be replaced. The vehicle was repaired each time. The manufacturer was not notified of the failure. The failure mileage was approximately 21,000.
Complaint Details
| NHTSA Complaint ID | 2008949 |
| ODI Number | 11603344 |
| Date Filed | July 19, 2024 |
| Failure Date | February 18, 2022 |
| VIN | 5XXGU4L33GG |
Similar VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Complaints for 2016 KIA OPTIMA
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Both rear windows, independently and at different times, have needed to have the gear inside the door panel that rolls the windows up and down replaced due to spontaneous stripping and total failure.
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.