2017 CHEVROLET VOLT — Complaint #2025312
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) filed September 16, 2024
NHTSA complaint #2025312 (ODI reference 11614886) concerns a 2017 CHEVROLET VOLT and was filed on September 16, 2024. The owner reports the failure occurred on September 2, 2024. The vehicle had 111,722 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET VOLT cohort independently describe similar engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 CHEVROLET VOLT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact 2017 Chevrolet Volt. The contact stated that while driving approximately 55 MPH, the vehicle switched over from battery to fuel and a message was displayed that there was no fuel available. The exhaust gas recirculation (EGR) valve failure light illuminated, and the vehicle started decelerating. The contact pulled over to the side of the road and restarted the vehicle. The contact continued to drive at slower speeds. The vehicle was taken to the dealer where it was diagnosed that the propulsion power was reduced. The contact was informed that the battery energy control module needed to be replaced. The dealer later found upon further inspection that the EGR valve needed to be replaced but was not replaced. The contact stated that after having the repair completed the failure occurred approximately 3 times. The vehicle had not been returned to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 111,722.
Complaint Details
| NHTSA Complaint ID | 2025312 |
| ODI Number | 11614886 |
| Date Filed | September 16, 2024 |
| Failure Date | September 2, 2024 |
| VIN | 1G1RA6S56HU |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.