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2017 CHEVROLET VOLT — Complaint #1985016

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NHTSA Complaint about ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) filed April 19, 2024

NHTSA complaint #1985016 (ODI reference 11584145) concerns a 2017 CHEVROLET VOLT and was filed on April 19, 2024. The owner reports the failure occurred on January 7, 2024. The vehicle had 60,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET VOLT cohort independently describe similar engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 CHEVROLET VOLT shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 CHEVROLET VOLT
Component
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
State
Pennsylvania
Mileage
60,000 mi

Complaint Description

The contact owns a 2017 Chevrolet Volt. The contact stated while driving approximately 30 MPH, the message "Low Propulsion" was displayed. The vehicle was taken to the dealer and was repaired. The contact stated that the failure recurred, and the vehicle shuddered while the accelerator pedal was depressed. The contact stated that the vehicle lost motive power and failed to accelerate above 5 MPH. The vehicle was restarted; however, the vehicle failed to exceed 30 MPH. The vehicle was taken to the same dealer where it was diagnosed with an EGR valve coolant failure; however, the part was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 60,000. The VIN was not available.

Complaint Details

NHTSA Complaint ID 1985016
ODI Number 11584145
Date Filed April 19, 2024
Failure Date January 7, 2024

Similar ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) Complaints for 2017 CHEVROLET VOLT

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.