2018 RAM 3500 — Complaint #2010369
Open-data reference.
NHTSA Complaint about VEHICLE SPEED CONTROL:CRUISE CONTROL filed July 24, 2024
NHTSA complaint #2010369 (ODI reference 11604331) concerns a 2018 RAM 3500 and was filed on July 24, 2024. The owner reports the failure occurred on July 24, 2022. The vehicle had 6,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as vehicle speed control:cruise control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 3500 cohort independently describe similar vehicle speed control:cruise control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 RAM 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ram 3500. The contact stated that while operating the vehicle, the ABS and traction control warning messages were displayed, and the cruise control feature became inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 6,000.
Complaint Details
| NHTSA Complaint ID | 2010369 |
| ODI Number | 11604331 |
| Date Filed | July 24, 2024 |
| Failure Date | July 24, 2022 |
| VIN | 3C63RRJL9JG |
Similar VEHICLE SPEED CONTROL:CRUISE CONTROL Complaints for 2018 RAM 3500
The contact owns a 2018 Ram 3500. The contact stated that the ABS and electronic brake fault light and message randomly activated with a beeping sound. Additionally, the cruise control was inoperable.
The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the brake, cruise control, and ABS warning lights illuminated. The contact stated that the cruise contr
The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated, and the cruise control failed to activate. The dealer was contacted and s
The contact owns a 2018 Ram 3500. The contact stated that the ABS hydraulic control unit was making an abnormal beeping noise. While driving at various speeds with the cruise control engaged, the syst
The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, and the cruise control became inoperable. The vehicle was taken to t
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.