2018 RAM 3500 — Complaint #1963099
Open-data reference.
NHTSA Complaint about VEHICLE SPEED CONTROL:CRUISE CONTROL filed January 31, 2024
NHTSA complaint #1963099 (ODI reference 11568942) concerns a 2018 RAM 3500 and was filed on January 31, 2024. The owner reports the failure occurred on May 1, 2022. The vehicle had 78,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as vehicle speed control:cruise control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 3500 cohort independently describe similar vehicle speed control:cruise control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 RAM 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ram 3500. The contact stated that the ABS hydraulic control unit was making an abnormal beeping noise. While driving at various speeds with the cruise control engaged, the system disengaged without warning. The vehicle was taken to the local dealer, and the contact was informed that the ABS system needed to be replaced. The vehicle was repaired, but the failure recurred. The contact called the local dealer and was informed that parts were on backorder. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 78,000.
Complaint Details
| NHTSA Complaint ID | 1963099 |
| ODI Number | 11568942 |
| Date Filed | January 31, 2024 |
| Failure Date | May 1, 2022 |
| VIN | 3C63RRJL6JG |
Similar VEHICLE SPEED CONTROL:CRUISE CONTROL Complaints for 2018 RAM 3500
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The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the brake, cruise control, and ABS warning lights illuminated. The contact stated that the cruise contr
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The contact owns a 2018 Ram 3500. The contact stated that while operating the vehicle, the ABS and traction control warning messages were displayed, and the cruise control feature became inoperable. T
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.