2013 FORD ESCAPE — Complaint #2008102
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT filed July 16, 2024
NHTSA complaint #2008102 (ODI reference 11602759) concerns a 2013 FORD ESCAPE and was filed on July 16, 2024. The owner reports the failure occurred on July 16, 2024. The vehicle had 153,859 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:lever and linkage:floor shift, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar power train:automatic transmission:lever and linkage:floor shift failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2013 Ford Escape. The contact stated that after entering the vehicle and attempting to shift to drive(D), the plastic handle on the lever melted. The contact stated that the two buttons located on the shift lever were very loose due to the handle melting. The contact stated that other plastic parts on the dashboard and interior trim panels were not melted. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 153,859.
Complaint Details
| NHTSA Complaint ID | 2008102 |
| ODI Number | 11602759 |
| Date Filed | July 16, 2024 |
| Failure Date | July 16, 2024 |
| VIN | 1FMCU0GX4DU |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.