2014 FORD EXPLORER — Complaint #2001403
Open-data reference.
NHTSA Complaint about SUSPENSION:REAR filed June 21, 2024
NHTSA complaint #2001403 (ODI reference 11595707) concerns a 2014 FORD EXPLORER and was filed on June 21, 2024. The owner reports the failure occurred on June 21, 2024. The vehicle had 120,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as suspension:rear, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar suspension:rear failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, the low tire pressure warning light illuminated. The contact also stated that when she inspected the vehicle, she became aware that the steel belts were hanging from the interior of the rear tires. The contact took the vehicle to an independent mechanic where it was diagnosed as a failure with the rear alignment. The contact was informed that the rear toe link needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made of the failure and the contact was referred to NHSTA Hotline for assistance. The failure mileage approximately was 120,000.
Complaint Details
| NHTSA Complaint ID | 2001403 |
| ODI Number | 11595707 |
| Date Filed | June 21, 2024 |
| Failure Date | June 21, 2024 |
| VIN | 1FM5K7D88EG |
Similar SUSPENSION:REAR Complaints for 2014 FORD EXPLORER
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING 75 MPH, THE REAR DRAG LINK DETACHED CAUSING THE VEHICLE TO SPIN AROUND SEVERAL TIMES AND CRASHED INTO
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE REAR SUSPENSION MADE NOISES WITHOUT WARNING. THE CONTACT DROVE TO GORDIE BOUCHER FORD LINCOLN OF JANESVILLE (2727 US-14, JA
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OVER 50 MPH, THE VEHICLE WOULD BEGAN TO SHAKE AND VIBRATE. THE CONTACT INDICATED THAT THE VIBRATION APPEARED
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.