2014 FORD EXPLORER — Complaint #1669719
Open-data reference.
NHTSA Complaint about SUSPENSION:REAR filed June 16, 2020
NHTSA complaint #1669719 (ODI reference 11329214) concerns a 2014 FORD EXPLORER and was filed on June 16, 2020. The owner reports the failure occurred on April 1, 2020. The vehicle had 50,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as suspension:rear, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar suspension:rear failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING 75 MPH, THE REAR DRAG LINK DETACHED CAUSING THE VEHICLE TO SPIN AROUND SEVERAL TIMES AND CRASHED INTO THE CENTER RAIL AND POLE. THE VEHICLE WAS DAMAGED IN THE FRONT AND REAR. THERE WERE NO WARNING LIGHTS ILLUMINATED. THERE WERE NO REPORTED INJURIES. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TOWED TO RANDALL REED'S PLANET FORD (19000 EASTEX FWY, HUMBLE, TX 77338 866) 844-5995) WHERE IT WAS DIAGNOSED THAT THE REAR DRAG LINK FRACTURED HOWEVER THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER THEY DECLINED THE REPAIRS DUE TO VEHICLE DAMAGE. THE CONTACT STATED THAT A VIN SEARCH WAS DONE ON-LINE AND THEY DISCOVERED UNREPAIRED RECALLS ON THE VEHICLE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Complaint Details
| NHTSA Complaint ID | 1669719 |
| ODI Number | 11329214 |
| Date Filed | June 16, 2020 |
| Failure Date | April 1, 2020 |
| VIN | 1FM5K8D80EG |
Similar SUSPENSION:REAR Complaints for 2014 FORD EXPLORER
The contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, the low tire pressure warning light illuminated. The contact also stated that when she inspected the ve
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE REAR SUSPENSION MADE NOISES WITHOUT WARNING. THE CONTACT DROVE TO GORDIE BOUCHER FORD LINCOLN OF JANESVILLE (2727 US-14, JA
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OVER 50 MPH, THE VEHICLE WOULD BEGAN TO SHAKE AND VIBRATE. THE CONTACT INDICATED THAT THE VIBRATION APPEARED
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.