2014 FORD EXPLORER — Complaint #1603845
Open-data reference.
NHTSA Complaint about SUSPENSION:REAR filed September 17, 2019
NHTSA complaint #1603845 (ODI reference 11256142) concerns a 2014 FORD EXPLORER and was filed on September 17, 2019. The owner reports the failure occurred on August 11, 2019. The vehicle had 44,000 miles on the odometer at the time of the incident. The report was geocoded to Wisconsin based on the filer's self-reported location. The affected component is categorized as suspension:rear, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar suspension:rear failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE REAR SUSPENSION MADE NOISES WITHOUT WARNING. THE CONTACT DROVE TO GORDIE BOUCHER FORD LINCOLN OF JANESVILLE (2727 US-14, JANESVILLE, WI 53545, 608-754-5511) WHERE IT WAS DIAGNOSED THAT THE TOE LINK WAS FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION); HOWEVER, HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,000.
Complaint Details
| NHTSA Complaint ID | 1603845 |
| ODI Number | 11256142 |
| Date Filed | September 17, 2019 |
| Failure Date | August 11, 2019 |
| VIN | 1FM5K8D81EG |
Similar SUSPENSION:REAR Complaints for 2014 FORD EXPLORER
The contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, the low tire pressure warning light illuminated. The contact also stated that when she inspected the ve
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING 75 MPH, THE REAR DRAG LINK DETACHED CAUSING THE VEHICLE TO SPIN AROUND SEVERAL TIMES AND CRASHED INTO
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OVER 50 MPH, THE VEHICLE WOULD BEGAN TO SHAKE AND VIBRATE. THE CONTACT INDICATED THAT THE VIBRATION APPEARED
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.