2023 HYUNDAI TUCSON — Complaint #1984396
Open-data reference.
NHTSA Complaint about FORWARD COLLISION AVOIDANCE: WARNINGS filed April 17, 2024
NHTSA complaint #1984396 (ODI reference 11583708) concerns a 2023 HYUNDAI TUCSON and was filed on April 17, 2024. The owner reports the failure occurred on January 21, 2024. The report was geocoded to Colorado based on the filer's self-reported location. The affected component is categorized as forward collision avoidance: warnings, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI TUCSON cohort independently describe similar forward collision avoidance: warnings failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 HYUNDAI TUCSON shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The car suddenly and unintentionally accelerated. To avoid going through the back of my garage, I turned slightly and hit the frame of the garage. It continued to accelerate for a few seconds until I managed to stop it. I then backed up. Again, the car suddenly unintentionally accelerated. I managed to stop it. I slowly drove it into the garage. I left it in the garage until having it towed to Planet Hyundai. I did not want to drive it in case it accelerated on the drive to Planet Hyundai. I was driving about 5 mph when I hit the frame of the garage. The car continued to accelerate. Automatic Emergency breaking and Forward collision warning. The vehicle has been inspected by the manufacturer. The inspector or the dealer could not reproduce the problem. The vehicle can be inspected. The vehicle has been parked at Planet Hyundai from 1/29/2024 to 4/15/2024 I reported the incident to Hyundai USA.I have not received any inspection reports.
Complaint Details
| NHTSA Complaint ID | 1984396 |
| ODI Number | 11583708 |
| Date Filed | April 17, 2024 |
| Failure Date | January 21, 2024 |
| VIN | 5NMJFCAE6PH |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.