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2014 SUBARU FORESTER — Complaint #1969320

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NHTSA Complaint about AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION filed February 21, 2024

NHTSA complaint #1969320 (ODI reference 11573240) concerns a 2014 SUBARU FORESTER and was filed on February 21, 2024. The owner reports the failure occurred on February 3, 2020. The report was geocoded to Hawaii based on the filer's self-reported location. The affected component is categorized as air bags:sensor:occupant classification, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same SUBARU FORESTER cohort independently describe similar air bags:sensor:occupant classification failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 SUBARU FORESTER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 SUBARU FORESTER
Component
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
State
Hawaii

Complaint Description

My 2014 Subaru Forester has a defective passenger weight sensor in the passenger seat. This sensor has been subject to recall for the 2015-2018 model years. [XXX] Shouldn’t that be extended to the 2014 model year? It appears to be the same problem and is widely reported online. 1. The airbag is set to not deploy when the weight sensor is not talking to the control computer. A clear safety hazard. 2. The Servco Subaru dealer confirmed it wasn’t working and wants over $1k to repair it. 3. Not confirmed by any other entity. 4. There is a warning icon that appears in the display. Note that it may operate and then stop working, only to cycle through both states again. Thanks for looking into this. I’m hoping you will help all of the Subaru forester owners with this issue before any lives are lost. Also please keep in mind that Servco is the importer of Subarus in Hawaii, unlike the rest of the USA where Subaru America is the importer. INFORMATION REDACTED PURSUANT TO THE FREED

Complaint Details

NHTSA Complaint ID 1969320
ODI Number 11573240
Date Filed February 21, 2024
Failure Date February 3, 2020
VIN JF2SJACCXEG

Similar AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION Complaints for 2014 SUBARU FORESTER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.