2023 HONDA HR-V — Complaint #1965722
Open-data reference.
NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW filed February 8, 2024
NHTSA complaint #1965722 (ODI reference 11570735) concerns a 2023 HONDA HR-V and was filed on February 8, 2024. The owner reports the failure occurred on February 8, 2024. The vehicle had 10,600 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:rear window, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA HR-V cohort independently describe similar visibility:defroster/defogger/hvac system:rear window failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 HONDA HR-V shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Honda HR-V. The contact stated that while driving approximately 30 MPH with the rear defroster activated, there was a loud booming sound heard and the rear hatchback windshield shattered, causing glass shards to fall into the vehicle. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 10,600.
Complaint Details
| NHTSA Complaint ID | 1965722 |
| ODI Number | 11570735 |
| Date Filed | February 8, 2024 |
| Failure Date | February 8, 2024 |
| VIN | 3CZRZ2H58PM |
Similar VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW Complaints for 2023 HONDA HR-V
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.