2023 HONDA HR-V — Complaint #1953111
Open-data reference.
NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW filed December 27, 2023
NHTSA complaint #1953111 (ODI reference 11562056) concerns a 2023 HONDA HR-V and was filed on December 27, 2023. The owner reports the failure occurred on December 25, 2023. The vehicle had 19,000 miles on the odometer at the time of the incident. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:rear window, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA HR-V cohort independently describe similar visibility:defroster/defogger/hvac system:rear window failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 HONDA HR-V shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V782000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH with rear defroster activated, the contact heard a popping sound and saw that the rear window had shattered prior to falling inside the vehicle. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,000.
Complaint Details
| NHTSA Complaint ID | 1953111 |
| ODI Number | 11562056 |
| Date Filed | December 27, 2023 |
| Failure Date | December 25, 2023 |
| VIN | 3CZRZ1H77PM |
Similar VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW Complaints for 2023 HONDA HR-V
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.