2023 HONDA HR-V — Complaint #1943515
Open-data reference.
NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW filed November 16, 2023
NHTSA complaint #1943515 (ODI reference 11555428) concerns a 2023 HONDA HR-V and was filed on November 16, 2023. The owner reports the failure occurred on November 15, 2023. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:rear window, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA HR-V cohort independently describe similar visibility:defroster/defogger/hvac system:rear window failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 HONDA HR-V shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
What component or system failed or malfunctioned, and is it available for inspection upon request? Rear windshield How was your safety or the safety of others put at risk? yes Has the problem been reproduced or confirmed by a dealer or independent service center? Not sure Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No Used my Honda HR-V 2023, to pick up my partner, I used the defroster on the way to the location, which was a 10 minute ride. Came back home which took another 10 min, parked outside in our driveway then heard a loud crack went to investigate and saw that it was the rear windshield that shattered completely.
Complaint Details
| NHTSA Complaint ID | 1943515 |
| ODI Number | 11555428 |
| Date Filed | November 16, 2023 |
| Failure Date | November 15, 2023 |
| VIN | 3CZRZ1H58PM |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.