2023 HONDA HR-V — Complaint #1943421
Open-data reference.
NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW filed November 15, 2023
NHTSA complaint #1943421 (ODI reference 11555357) concerns a 2023 HONDA HR-V and was filed on November 15, 2023. The owner reports the failure occurred on November 15, 2023. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:rear window, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA HR-V cohort independently describe similar visibility:defroster/defogger/hvac system:rear window failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 HONDA HR-V shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I was driving on the highway and then I heard a loud boom, and looked in my rearview mirror and my rear window was shattered. I had to pull over and there was no sign of any impact. I was so terrified that I called the police to come out to inspect it and they did not see any sign of impact either. I called Honda, and they advise that my warranty does not cover the glass since the glass does not come from them but a 3rd party. My dealership also did not assist, so I am most likely going to come out of pocket for what seems to be a known issue.
Complaint Details
| NHTSA Complaint ID | 1943421 |
| ODI Number | 11555357 |
| Date Filed | November 15, 2023 |
| Failure Date | November 15, 2023 |
| VIN | 3CZRZ2H5XPM |
Similar VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW Complaints for 2023 HONDA HR-V
The contact owns a 2023 Honda HR-V. The contact stated that upon closing the front driverâs side door, the rear windshield shattered into several small pieces. The vehicle was taken to the local dea
The contact owns a 2023 Honda HR-V. The contact stated that while driving approximately 30 MPH with the rear defroster activated, there was a loud booming sound heard and the rear hatchback windshield
The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V782000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stat
My 2023 Honda hrv was parked. The weather was clear, sunny and around 50 degrees. I entered my vehicle and closed the door. The rear window shattered out of nowhere. The car was not turned on. T
The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked in a parking lot at night, the contact heard a loud explosion. The contact exited the vehicle to check the surr
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.