2023 HONDA HR-V — Complaint #1942428
Open-data reference.
NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW filed November 11, 2023
NHTSA complaint #1942428 (ODI reference 11554676) concerns a 2023 HONDA HR-V and was filed on November 11, 2023. The owner reports the failure occurred on November 11, 2023. The report was geocoded to South Carolina based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:rear window, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA HR-V cohort independently describe similar visibility:defroster/defogger/hvac system:rear window failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 HONDA HR-V shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I had the heat on in my vehicle and as I was driving I heard a loud popping sound which startled me. Once I pulled over, I realized my rear windshield shattered. There were no warning lights before the window shattered. The only thing that kept the glass together was the window tint. This issue has been known and reported by multiple drivers.
Complaint Details
| NHTSA Complaint ID | 1942428 |
| ODI Number | 11554676 |
| Date Filed | November 11, 2023 |
| Failure Date | November 11, 2023 |
| VIN | 3CZRZ1H35PM |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.