2016 JEEP CHEROKEE — Complaint #1941448
Open-data reference.
NHTSA Complaint about POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) filed November 7, 2023
NHTSA complaint #1941448 (ODI reference 11553992) concerns a 2016 JEEP CHEROKEE and was filed on November 7, 2023. The owner reports the failure occurred on October 27, 2023. The vehicle had 140,000 miles on the odometer at the time of the incident. The report was geocoded to Indiana based on the filer's self-reported location. The affected component is categorized as power train:transfer case (4-wheel drive), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar power train:transfer case (4-wheel drive) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the 4WD intermittently failed, causing the rear tires to not engage. The 4WD warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the PTU needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 140,000.
Complaint Details
| NHTSA Complaint ID | 1941448 |
| ODI Number | 11553992 |
| Date Filed | November 7, 2023 |
| Failure Date | October 27, 2023 |
| VIN | 1C4PJMBS6GW |
Similar POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) Complaints for 2016 JEEP CHEROKEE
The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4WD warning light illuminated. The vehicle was taken to an independent mechanic where it was d
The contact owns a 2016 Jeep Cherokee. The contact stated that while his daughter was driving at an undisclosed speed, the 4X4 warning light illuminated. The vehicle was taken to the dealer, who diagn
The contact owns a 2016 Jeep Cherokee. The contact stated the vehicle would not start or drive while in the 4WD mode. The contact stated that while operating the vehicle in 2WD mode, the four-wheel dr
The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the Service 4-Wheel Drive message displayed. The vehicle was taken to the dealer where it was diag
The contact owns a 2016 Jeep Cherokee. The contact stated that while accelerating from 0 to 35 MPH, there was a humming and clicking sound coming from the vehicle. There were no warning lights illumin
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.