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2016 JEEP CHEROKEE — Complaint #1842112

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NHTSA Complaint about POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) filed September 20, 2022

NHTSA complaint #1842112 (ODI reference 11485428) concerns a 2016 JEEP CHEROKEE and was filed on September 20, 2022. The owner reports the failure occurred on March 20, 2022. The vehicle had 61,000 miles on the odometer at the time of the incident. The report was geocoded to Nevada based on the filer's self-reported location. The affected component is categorized as power train:transfer case (4-wheel drive), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar power train:transfer case (4-wheel drive) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 JEEP CHEROKEE
Component
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
State
Nevada
Mileage
61,000 mi

Complaint Description

The contact owns a 2016 Jeep Cherokee. The contact stated the vehicle would not start or drive while in the 4WD mode. The contact stated that while operating the vehicle in 2WD mode, the four-wheel drive message was displayed. The vehicle was taken to the local mechanic and local dealer who both confirmed that the transfer case was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 61,000.

Complaint Details

NHTSA Complaint ID 1842112
ODI Number 11485428
Date Filed September 20, 2022
Failure Date March 20, 2022
VIN 1C4PJMDB1GW

Similar POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) Complaints for 2016 JEEP CHEROKEE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.