2016 JEEP CHEROKEE — Complaint #1821815
Open-data reference.
NHTSA Complaint about POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) filed June 27, 2022
NHTSA complaint #1821815 (ODI reference 11471109) concerns a 2016 JEEP CHEROKEE and was filed on June 27, 2022. The owner reports the failure occurred on June 24, 2022. The vehicle had 52,100 miles on the odometer at the time of the incident. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as power train:transfer case (4-wheel drive), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar power train:transfer case (4-wheel drive) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Jeep Cherokee. The contact stated that while accelerating from 0 to 35 MPH, there was a humming and clicking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The mechanic determined a failure with the front power transfer unit that caused damages to the rear drive shaft. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,100.
Complaint Details
| NHTSA Complaint ID | 1821815 |
| ODI Number | 11471109 |
| Date Filed | June 27, 2022 |
| Failure Date | June 24, 2022 |
| VIN | 1C4PJMDS1GW |
Similar POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) Complaints for 2016 JEEP CHEROKEE
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.