2004 TOYOTA 4RUNNER — Complaint #1872078
Open-data reference.
NHTSA Complaint about STRUCTURE:FRAME AND MEMBERS filed February 9, 2023
NHTSA complaint #1872078 (ODI reference 11506363) concerns a 2004 TOYOTA 4RUNNER and was filed on February 9, 2023. The owner reports the failure occurred on February 1, 2023. The vehicle had 146,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as structure:frame and members, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA 4RUNNER cohort independently describe similar structure:frame and members failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2004 TOYOTA 4RUNNER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2004 Toyota 4Runner. The contact stated that while the vehicle was in for routine service, it was discovered that the subframe had sustained severe rusting and corrosion. The contact indicate that there was a hole going through the subframe while the vehicle was being lifted at the service center. The local dealer and manufacturer were notified of the failure and informed the contact that the VIN was no longer covered under the Manufacturerâs Extended Warranty coverage for the failure. The approximate failure mileage was 146,000.
Complaint Details
| NHTSA Complaint ID | 1872078 |
| ODI Number | 11506363 |
| Date Filed | February 9, 2023 |
| Failure Date | February 1, 2023 |
| VIN | JTEBT14R740 |
Similar STRUCTURE:FRAME AND MEMBERS Complaints for 2004 TOYOTA 4RUNNER
The contact owns a 2004 Toyota 4Runner. The contact stated that while the vehicle was in for service, the independent mechanic discovered rust on the front driver's side subframe. Additionally, the su
The contact owns a 2004 Toyota 4Runner. The contact stated while driving 30 MPH over a bump in the road, she heard an abnormally loud sound and the windshield shattered without impact and the sunroof
The contact's mother owns a 2004 Toyota 4-Runner. The contact stated that after the vehicle was taken to an independent mechanic for a routine oil change, his mother was made aware that the subframe h
The contact owns a 2004 Toyota 4Runner. The contact stated while driving at various speeds, there was a loud sound coming from underneath the vehicle. The contact looked under the vehicle and saw seve
TOYOTA 4 RUNNER. CONSUMER WRITES IN REGARDS TO FRAME RUSTING. *LD CONSUMER STATES THAT THEY NOTICED THAT THE FRAME OF THE VEHICLE WAS RUSTING FROM THE INSIDE. THE MANUFACTURER WAS NOTIFIED. *DL
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.