2004 TOYOTA 4RUNNER — Complaint #1755204
Open-data reference.
NHTSA Complaint about STRUCTURE:FRAME AND MEMBERS filed July 1, 2021
NHTSA complaint #1755204 (ODI reference 11423163) concerns a 2004 TOYOTA 4RUNNER and was filed on July 1, 2021. The owner reports the failure occurred on June 28, 2021. The vehicle had 130,000 miles on the odometer at the time of the incident. The report was geocoded to Wisconsin based on the filer's self-reported location. The affected component is categorized as structure:frame and members, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA 4RUNNER cohort independently describe similar structure:frame and members failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2004 TOYOTA 4RUNNER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2004 Toyota 4Runner. The contact stated while driving at various speeds, there was a loud sound coming from underneath the vehicle. The contact looked under the vehicle and saw several holes throughout the subframe of the vehicle due to rust. The vehicle was taken to an independent mechanic where it was diagnosed with the subframe needing to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 130,000.
Complaint Details
| NHTSA Complaint ID | 1755204 |
| ODI Number | 11423163 |
| Date Filed | July 1, 2021 |
| Failure Date | June 28, 2021 |
| VIN | JTEBU14R240 |
Similar STRUCTURE:FRAME AND MEMBERS Complaints for 2004 TOYOTA 4RUNNER
The contact owns a 2004 Toyota 4Runner. The contact stated that while the vehicle was in for service, the independent mechanic discovered rust on the front driver's side subframe. Additionally, the su
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TOYOTA 4 RUNNER. CONSUMER WRITES IN REGARDS TO FRAME RUSTING. *LD CONSUMER STATES THAT THEY NOTICED THAT THE FRAME OF THE VEHICLE WAS RUSTING FROM THE INSIDE. THE MANUFACTURER WAS NOTIFIED. *DL
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.