2018 FORD EXPLORER — Complaint #1810628
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:ROOF AND PILLARS filed May 3, 2022
NHTSA complaint #1810628 (ODI reference 11463161) concerns a 2018 FORD EXPLORER and was filed on May 3, 2022. The owner reports the failure occurred on March 15, 2022. The vehicle had 31,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as structure:body:roof and pillars, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar structure:body:roof and pillars failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ford Explorer. The contact stated that upon inspection it was discovered that approximately three quarters of the driverâs side roof rail covers had fractured and dislodged from the vehicle. The cause of the failure was unknown. The local dealer and manufacturer were notified of the failure and the contact was informed that the vehicle was not included in the NHTSA Campaign Number: 21V316000 (Structure). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 31,000.
Complaint Details
| NHTSA Complaint ID | 1810628 |
| ODI Number | 11463161 |
| Date Filed | May 3, 2022 |
| Failure Date | March 15, 2022 |
| VIN | 1FM5K8D80JG |
Similar STRUCTURE:BODY:ROOF AND PILLARS Complaints for 2018 FORD EXPLORER
See attached document for complaint
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.