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2018 FORD EXPLORER — Complaint #1766505

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NHTSA Complaint about STRUCTURE:BODY:ROOF AND PILLARS filed September 3, 2021

NHTSA complaint #1766505 (ODI reference 11431606) concerns a 2018 FORD EXPLORER and was filed on September 3, 2021. The owner reports the failure occurred on September 3, 2021. The vehicle had 55,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as structure:body:roof and pillars, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar structure:body:roof and pillars failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 FORD EXPLORER
Component
STRUCTURE:BODY:ROOF AND PILLARS
State
New York
Mileage
55,000 mi

Complaint Description

The contact owns a 2018 Ford Explorer. The contact stated while driving 65 MPH, she became aware that the front passenger’s side windshield rubber trim and the weather protector plastic piece were flapping back and forth on the windshield and then flew off the vehicle. The contact pulled over to the side of the road and placed the rubber trim piece back in the molding of the windshield and drove back to her residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

Complaint Details

NHTSA Complaint ID 1766505
ODI Number 11431606
Date Filed September 3, 2021
Failure Date September 3, 2021
VIN 1FM5K8GT5JG

Similar STRUCTURE:BODY:ROOF AND PILLARS Complaints for 2018 FORD EXPLORER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.