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2018 FORD EXPLORER — Complaint #1761661

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NHTSA Complaint about STRUCTURE:BODY:ROOF AND PILLARS filed August 6, 2021

NHTSA complaint #1761661 (ODI reference 11427992) concerns a 2018 FORD EXPLORER and was filed on August 6, 2021. The owner reports the failure occurred on July 5, 2021. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as structure:body:roof and pillars, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar structure:body:roof and pillars failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 FORD EXPLORER
Component
STRUCTURE:BODY:ROOF AND PILLARS
State
Michigan

Complaint Description

The failed component is the Roof Rail Caps. One of mine came off on the car wash. The other Roof Rail Cap keeps coming loose just driving around, I have to check the second Roof Rail Cap so it too does not fly off on the highway or come off in the car wash. I now have just the one Roof Rail Cap and it looks terrible.

Complaint Details

NHTSA Complaint ID 1761661
ODI Number 11427992
Date Filed August 6, 2021
Failure Date July 5, 2021
VIN 1FM5K8GT3JG

Similar STRUCTURE:BODY:ROOF AND PILLARS Complaints for 2018 FORD EXPLORER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.