2019 FORD MUSTANG — Complaint #1763376
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:DOORS:LATCH filed August 16, 2021
NHTSA complaint #1763376 (ODI reference 11429282) concerns a 2019 FORD MUSTANG and was filed on August 16, 2021. The owner reports the failure occurred on February 21, 2012. The vehicle had 35,000 miles on the odometer at the time of the incident. The report was geocoded to Alabama based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:doors:latch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD MUSTANG cohort independently describe similar latches/locks/linkages:doors:latch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD MUSTANG shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Ford Mustang. The contact stated that the front passenger door failed. The contact stated while driving at various speeds the front passengerâs door was unlatched independently. The contact received a warning on the instrument panel that the passengerâs door was unlatched. The contact was able to move onto the road shoulder and secured the front passenger door latch. The contact stated that the failure recurred several times. The vehicle was taken to the dealer to have a diagnostic test performed. The manufacturer advised that the vehicle was not included in NHTSA Campaign 17V652000 (Latches/Locks/Linkage). The vehicle was not repaired. The approximate failure mileage was 35,000.
Complaint Details
| NHTSA Complaint ID | 1763376 |
| ODI Number | 11429282 |
| Date Filed | August 16, 2021 |
| Failure Date | February 21, 2012 |
| VIN | 1FATP8UH0K5 |
Similar LATCHES/LOCKS/LINKAGES:DOORS:LATCH Complaints for 2019 FORD MUSTANG
The contact owns a 2019 Ford Mustang. The contact stated that the passengerâs and driverâs side door latches unlocked while driving approximately 70 - 75 MPH, and the doors became slightly opened.
While driving on highways, passenger door will suddenly partially unlatch and open door warning tone and advisory displays on the dash. I must pull over in order to open and reclose the door. First ev
PASSENGER SIDE DOOR WILL UNLATCH AND OPEN WHILE DRIVING, THE DIGITAL ALERT WILL COME ON AND SAY DOOR AJAR. SEEMS TO DO THIS WHEN YOU'RE DRIVING ANYWHERE FROM 20 TO 40 MPH.IT HAS HAPPENED A TOTAL OF 4
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.