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2019 FORD MUSTANG — Complaint #1704229

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NHTSA Complaint about LATCHES/LOCKS/LINKAGES:DOORS:LATCH filed November 4, 2020

NHTSA complaint #1704229 (ODI reference 11372983) concerns a 2019 FORD MUSTANG and was filed on November 4, 2020. The owner reports the failure occurred on November 4, 2020. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:doors:latch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD MUSTANG cohort independently describe similar latches/locks/linkages:doors:latch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD MUSTANG shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 FORD MUSTANG
Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
State
Florida

Complaint Description

PASSENGER SIDE DOOR WILL UNLATCH AND OPEN WHILE DRIVING, THE DIGITAL ALERT WILL COME ON AND SAY DOOR AJAR. SEEMS TO DO THIS WHEN YOU'RE DRIVING ANYWHERE FROM 20 TO 40 MPH.IT HAS HAPPENED A TOTAL OF 4 TIMES IN THE LAST 2 WEEKS.

Complaint Details

NHTSA Complaint ID 1704229
ODI Number 11372983
Date Filed November 4, 2020
Failure Date November 4, 2020
VIN 1FATP8UH7K5

Similar LATCHES/LOCKS/LINKAGES:DOORS:LATCH Complaints for 2019 FORD MUSTANG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.