2020 HYUNDAI TUCSON — Complaint #1730954
Open-data reference.
NHTSA Complaint about BACK OVER PREVENTION:DISPLAY FUNCTION filed March 3, 2021
NHTSA complaint #1730954 (ODI reference 11399007) concerns a 2020 HYUNDAI TUCSON and was filed on March 3, 2021. The owner reports the failure occurred on December 1, 2020. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as back over prevention:display function, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI TUCSON cohort independently describe similar back over prevention:display function failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 HYUNDAI TUCSON shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I AM COMPLAINING ABOUT MY CAR'S REARVIEW CAMERA, I CAN LITERALLY NOT SEE WHAT'S GOING ON BEHIND ME IN LOW LIGHT. THE ENTIRE PURPOSE OF THE CAMERA IS TO PROMOTE SAFETY SO PEOPLE CAN SEE WHAT IS BEHIND THEM, THIS IS NOT THE CASE WITH MY VEHICLE. I ALSO HAVE AN OPTION IN THE MENU TO HAVE AN AUDIBLE WARNING WHEN BACKING UP, THIS IS NOT WORKING EITHER. I HAVE RAISED THE ISSUE WITH HYUNDAI AND THEY JUST TELL ME THAT IS HOW THE CAR IS DESIGNED AND THERE IS NOTHING THEY CAN DO. HOW DO YOU DESIGN A CAR TO HAVE A USELESS BACK UP CAMERA? IT SEEMS LIKE IT IS A GENERAL PROBLEM WITH THE 2020 HYUNDAI TUCSON AND I FEEL IT SHOULD BE INVESTIGATED AND CORRECTED. I HAVE ANOTHER 2020 HYUNDAI MODEL, AND THE BACKUP CAMERA IS CRYSTAL CLEAR. I AM ATTACHING PHOTOS OF THE TUCSON CAMERA QUALITY, WHICH IS WORSE THE MAJORITY OF THE TIME, AS WELL AS THE QUALITY ON ANOTHER HYUNDAI TUCSON
Complaint Details
| NHTSA Complaint ID | 1730954 |
| ODI Number | 11399007 |
| Date Filed | March 3, 2021 |
| Failure Date | December 1, 2020 |
| VIN | KM8J33AL0LU |
Similar BACK OVER PREVENTION:DISPLAY FUNCTION Complaints for 2020 HYUNDAI TUCSON
The backup camera in the 2020 Tucson Ultimate is blurry, creating a serious safety issue. We have taken the vehicle to the dealer repeatedly with this complaint and although the service advisor agre
I SUBMITTED A SAFETY ISSUE WITH MY CAR'S FRONT AND REARVIEW CAMERA. IN LOW LIGHT, IT IS IMPOSSIBLE TO SEE WHAT IS BEHIND ME OR HOW FAR I AM FROM THE OBJECT BEHIND ME. THE FEDERAL GOVERNMENT MANDATES
I AM COMPLAINING ABOUT MY CAR'S REARVIEW CAMERA, I CAN LITERALLY NOT SEE WHAT'S GOING ON BEHIND ME IN LOW LIGHT. THE ENTIRE PURPOSE OF THE CAMERA IS TO PROMOTE SAFETY SO PEOPLE CAN SEE WHAT IS BEHIND
THE BACK UP CAMERA IS FUZZY AND BLURRY. IT'S HARD TO SEE THROUGH THE CAMERA TO USE IT BACKING UP IN SPOT THAT I REALLY NEED IT. WHEN IT'S DARK ITS WORSE. THE BACK UP CAMERA DOES NOT MAKE THE WARNING N
THE BACKUP CAMERA IS BLURRY AND FUZZY DURING THE DAY AND EVEN WORSE AT NIGHT. ALMOST USELESS AT NIGHT TIME. THE CAMERA SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT IT IS NOT VERY GOOD WHEN YOU CAN'
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.