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2020 HYUNDAI TUCSON — Complaint #1651550

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NHTSA Complaint about BACK OVER PREVENTION:DISPLAY FUNCTION filed March 3, 2020

NHTSA complaint #1651550 (ODI reference 11315942) concerns a 2020 HYUNDAI TUCSON and was filed on March 3, 2020. The owner reports the failure occurred on February 29, 2020. The vehicle had 350 miles on the odometer at the time of the incident. The report was geocoded to Tennessee based on the filer's self-reported location. The affected component is categorized as back over prevention:display function, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI TUCSON cohort independently describe similar back over prevention:display function failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 HYUNDAI TUCSON shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 HYUNDAI TUCSON
Component
BACK OVER PREVENTION:DISPLAY FUNCTION
State
Tennessee
Mileage
350 mi

Complaint Description

THE BACKUP CAMERA IS BLURRY AND FUZZY DURING THE DAY AND EVEN WORSE AT NIGHT. ALMOST USELESS AT NIGHT TIME. THE CAMERA SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT IT IS NOT VERY GOOD WHEN YOU CAN'T MAKE OUT OBJECTS AND THERE ISN'T A WARNING NOISE WHEN YOU ARE ABOUT TO BACK UP INTO SOMETHING. I HAVE TAKEN TO SERVICE DEPT AT DEALERSHIP 3 TIMES NOW AND THEY HAVE INSTALLED A NEW CAMERA AND IT IS STILL THE SAME AS THE FIRST ONE. I THINK HYUNDAI NEEDS TO GET A MUCH BETTER QUALITY CAMERA SYSTEM FOR THE 2020 HYUNDAI TUCSON ULTIMATES. I WAS AT WALMART 3 NIGHTS AGO BACKING OUT OF A PARKING SPACE AND DID NOT SEE THE LADY WALKING BEHIND MY CAR B/C THE CAMERA SYSTEM IS HORRIBLE AT NIGHT TIME.

Complaint Details

NHTSA Complaint ID 1651550
ODI Number 11315942
Date Filed March 3, 2020
Failure Date February 29, 2020
VIN KM8J33AL5LU

Similar BACK OVER PREVENTION:DISPLAY FUNCTION Complaints for 2020 HYUNDAI TUCSON

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.