2017 FORD FOCUS — Complaint #1658797
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER filed April 16, 2020
NHTSA complaint #1658797 (ODI reference 11321321) concerns a 2017 FORD FOCUS and was filed on April 16, 2020. The owner reports the failure occurred on August 22, 2019. The vehicle had 56,120 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline:storage:evaporative emissions:canister, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FOCUS cohort independently describe similar fuel system, gasoline:storage:evaporative emissions:canister failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD FOCUS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) AT SHOTTENKIRK FORD JASPER (868 GA-515, JASPER, GA 30143), HOWEVER THE FAILURE RECURRED. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL, THE VEHICLE SHUDDERED WHEN ATTEMPTING TO DRIVE. THE VEHICLE RESTARTED AFTER THE FOURTH ATTEMPT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PCV VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,120.
Complaint Details
| NHTSA Complaint ID | 1658797 |
| ODI Number | 11321321 |
| Date Filed | April 16, 2020 |
| Failure Date | August 22, 2019 |
| VIN | 1FADP3F21HL |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.