2016 KIA SORENTO — Complaint #1635055
Open-data reference.
NHTSA Complaint about SEAT BELTS filed January 7, 2020
NHTSA complaint #1635055 (ODI reference 11297553) concerns a 2016 KIA SORENTO and was filed on January 7, 2020. The owner reports the failure occurred on January 3, 2020. The vehicle had 46,000 miles on the odometer at the time of the incident. The report was geocoded to Kentucky based on the filer's self-reported location. The affected component is categorized as seat belts, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 1, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SORENTO cohort independently describe similar seat belts failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 KIA SORENTO shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I WAS INVOLVED IN A REAR END COLLISION ON FRIDAY, JAN. 3, 2020. I WAS STOPPED/STATIONARY BEHIND A VEHICLE TURNING LEFT ON A ONE LANE (IN BOTH DIRECTIONS) ROAD TRAVELING SOUTH. THE CAR BEHIND ME STRUCK MY VEHICLE GOING BETWEEN 30-35 MPH. MY VEHICLE WAS THRUST FORWARD AND HIT THE VEHICLE IN FRONT OF ME AND THEN THE VEHICLE BEHIND ME STRUCK MY AGAIN, FELT LIKE BUMPER CARS. DURING THE INITIAL REAR IMPACT MY FACE SLAMMED INTO THE STEERING WHEEL CAUSING MY NOSE TO BLEED PROFUSELY FOR AT LEAST 25 MINUTES. I STILL HAVE BLOOD COMING OUT OF MY NOSE FOUR DAYS LATER. DURING THIS ACCIDENT IN WHICH MY VEHICLE EXPERIENCED BOTH FRONT AND REAR COLLISION DAMAGE MY AIR BAG DID NOT DEPLOY NOR DID MY SEATBELT LOCK. AS A RESULT I SUFFERED A HEAD INJURY BOTH FRONT AND BACK OF MY HEAD.
Complaint Details
| NHTSA Complaint ID | 1635055 |
| ODI Number | 11297553 |
| Date Filed | January 7, 2020 |
| Failure Date | January 3, 2020 |
| VIN | 5XYPKDA54GG |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.