2010 TOYOTA PRIUS — Complaint #1558375
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NHTSA Complaint about HYBRID PROPULSION SYSTEM filed April 16, 2019
NHTSA complaint #1558375 (ODI reference 11196686) concerns a 2010 TOYOTA PRIUS and was filed on April 16, 2019. The owner reports the failure occurred on March 28, 2019. The vehicle had 200,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as hybrid propulsion system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA PRIUS cohort independently describe similar hybrid propulsion system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 TOYOTA PRIUS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND COULD NOT BE RESTARTED. IN ADDITION, THE CHECK HYBRID SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TOYOTA OF REDLANDS (LOCATED AT 921 NEW YORK ST, REDLANDS, CA 92374, (909) 793-0300) WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE WAS INOPERABLE, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM) ON FEBRUARY 27, 2019; HOWEVER, THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Complaint Details
| NHTSA Complaint ID | 1558375 |
| ODI Number | 11196686 |
| Date Filed | April 16, 2019 |
| Failure Date | March 28, 2019 |
| VIN | JTDKN3DU2A0 |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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