2010 TOYOTA PRIUS - Complaint #1990676
Open-data reference.
NHTSA Complaint about HYBRID PROPULSION SYSTEM filed May 10, 2024
NHTSA complaint #1990676 (ODI reference 11588140) concerns a 2010 TOYOTA PRIUS and was filed on May 10, 2024. The owner reports the failure occurred on April 1, 2024. The vehicle had 152,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as hybrid propulsion system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers, the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA PRIUS cohort independently describe similar hybrid propulsion system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 TOYOTA PRIUS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2010 Toyota Prius. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light and the check hybrid warning light illuminated. The vehicle was taken to the dealer. The contact was unaware whether the vehicle was diagnosed. The vehicle was repaired under NHTSA Campaign Number: 18V684000 (Hybrid Propulsion System). The contact stated that after the vehicle was repaired the failure recurred. The contact stated that the vehicle had not been repaired as the recall repair stated. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 152,000.
Complaint Details
| NHTSA Complaint ID | 1990676 |
| ODI Number | 11588140 |
| Date Filed | May 10, 2024 |
| Failure Date | April 1, 2024 |
| VIN | JTDKN3DUXA0 |
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TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED OCCASIONALLY. THE CONTA
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology - how this data is sourced, computed, and verified.